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FAQ

How Can We Assist You Today?

We design our products with stainless steel, Zinc Alloy, ABS materials and adjustable settings to ensure they are gentle on most of skin types, providing safe and effective skincare solutions.

Most of our products are designed for immediate use without the need for batteries, offering convenience and ease of use right out of the box.

Our devices are compatible with a wide range of skincare products, including gels, creams, and serums. They are specifically designed to enhance product absorption and effectiveness.

Our devices are constructed from high-quality materials designed to withstand regular use. We back our products with a warranty, reflecting our commitment to durability and quality.

Yes, a deposit may be necessary to confirm your booking. The deposit amount varies based on the equipment and rental duration. Rest assured, it is typically refunded upon the return of the equipment in good condition.

Yes, each device includes a detailed user manual with instructions on how to use the product effectively for various skincare routines.

Absolutely. Our devices meet all necessary CE and FCC standards, ensuring they are safe and effective for skincare treatments.

Regular use of our devices can help improve skin tone, elasticity, and hydration, reduce signs of aging, and provide a relaxing massage experience.

Absolutely! We offer options to customize product colors, logos, and packaging to reflect your brand identity, providing a seamless addition to your product lineup.

All Rersly products meet international safety standards and are certified with FCC, CE, and RoHS marks, ensuring they comply with global regulatory requirements.

We offer tiered pricing based on order volume to support our B2B partners. For detailed pricing and discount information, please contact our sales team directly.

Lead times for bulk orders typically range from 4 to 6 weeks, depending on order size and customization requirements. We work closely with you to manage inventory levels and ensure timely delivery.

We handle all aspects of international logistics, from customs documentation to choosing the most reliable shipping routes. Our experienced logistics team ensures that your order arrives safely and on time.

Our dedicated customer service team can be reached at cecilia@rersly.com for any after-sales support, warranty claims, or technical assistance you may require.

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